What you can do
Service delivery & community engagement
Looking to deepen your engagement with the LGBTQ+ community and understand the needs of your clients, customers and service users?
Learn from our experience of working with organisations across all sectors and gain knowledge from hundreds of employers.
Our step-by-step resources and toolkits will guide you on your way.
Resources marked with a🔒are for Diversity Champions. Log in to access the resource, or find out more about joining the leading programme for LGBTQ+ workplace inclusion.
All workplace resources
Our guides
Our guides
🔒LGBT-inclusive face-to-face services
A briefing on understanding and removing the barriers LGBT service users can face accessing face-to-face services.
🔒LGBT-inclusive digital services
A briefing on understanding and removing the barriers LGBT service users can face accessing digital services.
🔒LGBT-inclusive phone services
A briefing on understanding and removing the barriers LGBT service users can face accessing phone services.